Forward Digital Marketing plans, creates, and manages social media for small businesses, nonprofits, and local organizations. We start with a strategy built around your goals, then handle the content calendar, graphics, posting, and monthly reporting so you can see what is working.
This is for organizations that know they should be posting but do not have the time, the plan, or the person to do it well.
What Does Social Media Management Include?
Social media works when it is consistent and tied to a goal: more calls, more event turnout, more donations, more trust. Our work is built around that goal from the first month.
- Strategy first: a review of your current accounts, your audience, and what you want social media to do for you
- Content calendar: a planned month of posts you can review before anything goes live
- Graphics and copy made in-house in your brand colors and voice
- Posting and scheduling on the platforms your customers actually use
- Optional paid ads on Facebook and Instagram when a goal needs a push
- Monthly reporting in plain English: what grew, what did not, and what we are changing
Do You Train Teams to Run Their Own Social Media?
Yes. Some clients want us to run everything. Others want a strategy and training so their own staff can post with confidence. We do both, and many clients start with one and move to the other.
Social Media Results From Our Clients
- Wayne County Recovery Coalition: changing the story around recovery, one post at a time
- Signatronics: just better together
Hiring Jacqueline and her team at Forward Digital was the best thing we’ve done for marketing! She is attentive and consistent with content not to mention super nice! Worth every penny!
Hannah Snelling
Frequently Asked Questions
Which social media platforms do you manage?
Mostly Facebook and Instagram, because that is where small-town customers and community members spend their time. We add other platforms when your audience is there.
How often will you post for my business?
Your strategy sets the schedule. Consistency matters more than volume, so we plan a pace you can sustain and that fits your budget.
Do I need to pay for ads?
Not always. Many goals can be met with organic posting. We recommend ads when a specific goal, like an event or a hiring push, needs more reach than posting alone can get.
Will I approve posts before they go live?
Yes. You see the content calendar before the month starts.
How do I know if it is working?
You get a monthly report that shows reach, engagement, and the results tied to your goal, with what we plan to change next month.
Find Out Where You Stand
Start with a free visibility audit. We check your website, your Google listing, ADA readiness, and AI search visibility, then send you a plain-English breakdown of what is working and what to fix first. No pitch, no pressure.