How We Help You Grow
Know Where
You Stand
Before you can fix what’s broken, you need to know what’s missing. We audit your online presence: your website, Google listing, check for ADA readiness, and AI search visibility — then hand you a plain-English breakdown of what’s working, what’s not, and exactly what to fix first.
Build Something
Worth Finding
Your website is your business’s first impression. It’s the first thing a customer sees after finding you on Google. We build professional, mobile-friendly sites that make a strong first impression and help small businesses grow and connect with their community.
Show Up Where
Customers Are Looking
When someone nearby searches for what you offer, your business needs to appear — on Google, Bing, Apple Maps, Facebook, and beyond. We make sure you’re fully set up and showing up in all the right places, then help you stay visible with ads, social media, and a strategy that actually fits your business.
Let’s find out what’s holding you back. Get your free visibility audit today — no pressure, just clarity.
Why organizations trust FDM
Since 1995
Building websites for small towns since the dial-up days
GCIC certified
Trusted with work for courts and public agencies
What we do
Everything your organization needs to show up online
Most clients combine two or three of these. Every project starts with a look at where you stand today.
Websites
Custom WordPress websites that are mobile-friendly, Google-ready, and easy for your team to update.
Social Media
Strategy, content calendars, graphics, posting, and plain-English monthly reports.
Google & Local SEO
Show up in the map results and the search results when nearby customers look for you.
Digital Advertising
Google Ads and Facebook and Instagram ads with small-business budgets and clear reporting.
ADA Readiness
WCAG 2.1 AA audits, remediation, documentation, and training for public agencies and businesses.
AI Visibility Audit
Find out whether ChatGPT and Google AI answers can find and recommend your business.
Our work
Work we are proud of
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Featured project
Anchored in Wellness | More Than Therapy, A Strong Community
Two Missions. One Digital Home That Serves Them Both. Some organizations do one thing really well. Anchored in Wellness does two — and they do both without apology. On one side: a licensed private therapy practice offering individual, family, and…
More of our work
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Wayne County Clerk of Court | Community Access Made Easy
A Relationship Built on Trust — and a Website That Proves It Some clients come to us for a website.…
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Wayne County Recovery Coalition | Changing the Story Around Recovery One Post at a Time
Prevention Isn’t a Campaign. It’s a Commitment, And This Website Reflects That. The Wayne County Recovery Coalition doesn’t show up…
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Parker Insurance & Realty | Decades of Trust, A Website Worth Finding
Almost Fifty Years of Wayne County Expertise — Online. In 1977, Glenna L. Eubank founded Parker Insurance & Realty in…
How it works
From first conversation to results
Audit
We look at your website, Google listing, accessibility, and AI visibility, for free.
Plan
You get a plain-English recommendation and a written quote.
Build
Our in-house team does the work and keeps you posted.
Grow
We measure results, report back, and adjust.
A word from our founder
Common-sense marketing for real people
I’m not a fast-talking, high-pressure salesperson. Never have been.
When I left college and jumped into sales, I quickly realized I wasn’t there because I loved selling — I was there because I loved helping. Listening. Consulting. Figuring out what people actually needed.
That’s what Forward Digital Marketing was built on. Common-sense marketing for real people and real organizations. No jargon, no pressure, no cookie-cutter solutions.
More than two decades later, we still partner with the same kinds of businesses and communities that inspired me from day one — small businesses, municipalities, nonprofits. Because we don’t just work for you. We work with you. We know you. We are you.
Susan DeLeGal, Founder & CEO
Client words
Trusted across communities
From family businesses to county government, here is what our clients say.
I am the program coordinator for the Wayne County Recovery Coalition, and I can’t recommend Forward Digital Marketing highly enough! When our coalition was first formed, we hired them to design our website, and they exceeded our expectations. Susan DeLeGal and Cassi Mobley were exceptional—they took the time to explain everything thoroughly and provided invaluable assistance with creating and uploading interview videos. Their dedication and expertise made the process smooth and enjoyable. If you’re looking for top-notch marketing services, Forward Digital Marketing is the way to go!
Renee’ Bolin, Wayne County Recovery Coalition
Forward Digital Marketing was a tremendous help with designing my website. They made the process easy, the platform intuitive, and kept me posted throughout the process. I would recommend them to anyone looking for this type of service.
Justin McLeod
Hiring Jacqueline and her team at Forward Digital was the best thing we’ve done for marketing! She is attentive and consistent with content not to mention super nice! Worth every penny!
Hannah Snelling
Forward Digital Marketing has been very beneficial to my small business through website design, social media training, and exceptional customer service. Forward Digital Marketing has given us extraordinary value-added tools for our future business plans. We are extremely pleased, and highly recommend!
Stacy Mullis
Let’s talk
No pitch. No pressure. Just a conversation.
Fill out the form and we’ll get back to you fast, usually the same business day.
Prefer to call? 912-530-8346