Tag: Local Government

  • Wayne County Clerk of Court | Community Access Made Easy

    Wayne County Clerk of Court | Community Access Made Easy

    A Relationship Built on Trust — and a Website That Proves It

    Some clients come to us for a website. The Wayne County Clerk of Court came to us for a partner. Over a decade ago, we built their first site from the ground up. Since then we’ve grown alongside them… redesigning, modernizing, and maintaining their digital presence through six major updates as the needs of Wayne County’s citizens evolved.

    This isn’t a story about a single project. It’s a story about what happens when you build something right and never stop improving it.

    Industry: Local Government
    Services: Website Redesign, Accessibility Optimization, Hosting & Maintenance
    Partnership Length: 15 Years


    The Challenge

    A government office website has one job: help citizens find what they need quickly and without frustration. Forms, contact information, announcements, court schedules… it all needs to be immediately accessible to everyone, regardless of what device they’re using or how comfortable they are with technology.

    As digital standards evolved — mobile usability, accessibility compliance, page speed — the Clerk’s office needed a trusted partner who understood their history and could modernize without disrupting the experience residents already relied on.

    The challenge wasn’t starting over. It was knowing exactly what to keep, what to improve, and what to leave alone.

    Key areas of focus:

    • Improving readability across devices
    • Streamlining navigation to help citizens find key information faster
    • Maintaining the familiar structure trusted by residents

    The Solution

    Because we built the original site and have maintained it continuously, we knew the Clerk’s office inside and out… their content, their users, their workflow. That institutional knowledge meant no onboarding, no learning curve, and no unnecessary risk.

    Each redesign has focused on three things:

    1. Citizens first. Every navigation decision, every layout change, every content update has been made with one question in mind: can a Wayne County resident find what they need in under 60 seconds?
    2. Mobile compatibility at every stage. From desktop-first in 2013 to fully responsive today, we’ve kept the site ahead of how people actually browse — and right now that’s overwhelmingly on their phones.
    3. A backend the staff can actually use. The Clerk’s office manages their own content day to day. We built and rebuilt the backend to make that easy, even as the front end grew more sophisticated.

    The Evolution

    Technology and accessibility standards never stop evolving — and neither should your website. FDM’s long-term relationship with the Wayne County Clerk of Court shows that durability doesn’t mean stagnation; it means building a strong foundation and adapting thoughtfully over time.

    Wayne County Website Evolution
    2013: Original site launched by Web Electronics — simple, static, desktop-first.
    2017: First redesign — more images, expanded navigation, user focus.
    2020: Responsive design and modernization — built for how citizens actually browse.
    2022: UI polish and content enhancements — cleaner layout, better structure.
    2024: UX refinements, updated visual branding, smoother interaction.
    Today: Continuous hosting, performance tuning, and content support by FDM.

    Coming Soon! A redesign with ADA Readiness at the center of the build.

    The Results

    Thirteen years of uninterrupted service. Zero migrations to another provider. A site that has grown with the office rather than being replaced by a stranger every few years.

    For a government office, that continuity matters. Citizens know where to go. Staff know how to manage it. And when something needs to change, there’s a team that already knows the history.

    That’s not a small thing. That’s the whole thing.

    Key outcomes include:

    • Faster load times and mobile optimization
    • Streamlined backend management for Clerk’s office staff
    • Enhanced accessibility for all citizens
    • Continued uptime and reliability built on FDM’s proven hosting and support


    Wayne County Clerk of Court Thin Banner

    Ready to Build Something That Lasts?

    Whether you’re starting from scratch or inheriting a site that needs a serious update, FDM brings the same long-term thinking to every client we work with.

    — we’ll show you exactly where your site stands and what to do next.

    We Don’t Just Build Websites

    We build lasting partnerships. Let’s chat today about any of your small business digital marketing needs! From Google Business Profiles to Email Marketing to Custom Websites, we are ready to work with you and tailor our services to your needs.

  • Wayne County Parks & Recreation | For All Sports, Seasons, & Kid

    Wayne County Parks & Recreation | For All Sports, Seasons, & Kid

    Where Wayne County Kids Play — And Where Parents Register Them.

    T-Ball. Basketball. Soccer. Softball. Football. Swimming. Golf. Tennis. Track. Cheerleading. And Buddy Ball adaptive sports for kids of every ability. Wayne County Parks and Recreation runs programs for children as young as four across more than a dozen facilities throughout the county.

    That’s a lot to manage. And before FDM, a lot of it was still being managed by phone, paper, and in-person registration.

    We built them a website that handles the scale.

    Industry: Local Government / Parks & Recreation
    Services: Website Design, Online Registration System, Hosting & Maintenance
    Partnership Length: 18 Years


    The Challenge

    Running a county-wide recreation department means operating in multiple places at once — different sports, different age groups, different facilities, different seasons. For the staff at Wayne County Rec, keeping registration manageable while also keeping hundreds of parents informed was a constant logistical challenge.

    Parents, meanwhile, needed a better experience. They wanted to sign up their kids online, find out what programs were available for their age group, and know which facility to show up to — without calling the office to ask.

    The website needed to solve both problems at the same time.

    Key areas of focus:

    • Building an online registration system that makes signing up for youth sports simple and fast for families
    • Organizing 13+ facilities and 10+ sports programs in a way that’s easy to navigate
    • Creating a central hub for sports schedules, announcements, and seasonal program information

    The Solution

    FDM built a recreation website designed for volume — one that gives the department the tools to manage programs at scale while giving families the smooth, modern experience they expect.

    • Full online registration with shopping cart functionality. Sign-ups happen online now. No lines, no paperwork, no waiting for office hours. Families register at 10 PM on a Tuesday if that’s when it works for them.
    • Facility directory with photos and details for all 13+ recreation sites. From Gardi Recreation Center to the Soccer Complex to Oglethorpe Landing, every facility has its own page — with what’s there, what programs are offered, and how to find it.
    • Individual sport program pages for every offering. T-Ball, Baseball, Softball, Football, Soccer, Basketball, Track, Tennis, Golf, Swimming, and Buddy Ball adaptive sports — each with age requirements, registration info, and season details.
    • Downloadable guides and sponsorship pages. The full Recreation Guide, the GRPA Athletic Manual, and sponsorship opportunities are all available in one place for coaches, parents, and community partners.

    Wayne County Parks and Recreation doesn’t just run sports leagues — they build community. Their programs connect kids across the county, introduce families to each other, and create the kind of local athletic culture that shows up later in school programs, community pride, and memories that last decades.

    FDM built a website that supports that mission at every touchpoint. Whether a parent is registering their four-year-old for T-Ball at midnight or a coach is looking for the athletic manual before a season starts, the site is ready.

    The Results

    Wayne County Recreation now has a digital home that matches the scale and energy of their programs. Registration is easier. Communication is clearer. And the department can spend more time on the field and less time on the phone.

    That’s a win for everyone in Wayne County.

    Key outcomes include:

    • Streamlined online registration reducing friction for families signing up for youth sports
    • Clear facility directory helping residents find and use county parks and recreation sites
    • Comprehensive sport program pages supporting every athletic offering in the county
    • Central hub for schedules, guides, and announcements keeping the community informed


    Wayne County Clerk of Court Thin Banner

    Ready to Build Something That Lasts?

    Whether you’re starting from scratch or inheriting a site that needs a serious update, FDM brings the same long-term thinking to every client we work with.

    — we’ll show you exactly where your site stands and what to do next.

    We Don’t Just Build Websites

    We build lasting partnerships. Let’s chat today about any of your small business digital marketing needs! From Google Business Profiles to Email Marketing to Custom Websites, we are ready to work with you and tailor our services to your needs.

  • Long County Recreation Department | Champions on the Field, Champions Online

    Long County Recreation Department | Champions on the Field, Champions Online

    A Championship Recreation Department Deserves a Championship Digital Presence.

    In 2025, the Long County Recreation Department became GRPA 14U Baseball District and State Champions. Their 10U Live team won the GRPA Class C State Tournament. This is not a department that does things halfway.

    Their website — a full-featured registration and communication hub for football, soccer, cheerleading, baseball, softball, flag football, cross country, and more — reflects that same standard.

    FDM built it to match.

    Industry: Government / Parks & Recreation
    Services: Website Design, Online Registration System, Social Media Feed Integration, Hosting & Maintenance
    Partnership Length: 15 Years


    The Challenge

    Running a full-slate recreation department means managing multiple sports, multiple age groups, and multiple seasons — while keeping parents informed, coaches equipped, and volunteers recruited. For Long County Rec, doing that without a real digital platform meant the administrative load fell on staff who could be spending that time on the field.

    Families wanted to register online. Coaches needed easy access to athletic manuals and schedules. The department needed a platform that could handle everything — registration, announcements, event calendars — without requiring a full-time webmaster.

    Key areas of focus:

    • Providing a streamlined online registration system that handles multiple sports and age groups efficiently
    • Building a sports program hub where families can find schedules, age requirements, and registration deadlines
    • Creating a platform that highlights achievements and builds community pride around Long County recreation

    The Solution

    FDM built a sports-forward recreation website for Long County that gives families the modern registration experience they expect — and gives the department the communication tools they need to run programs at scale.

    • Online registration that handles every sport and season. Families register from home, on their phones, on their schedule. The system handles multiple sports, age groups, and seasonal sign-up periods without requiring a call to the office.
    • Individual sport program pages for every offering. Football, soccer, cheerleading, baseball, softball, flag football, cross country — each with age requirements, season dates, and registration information clearly organized.
    • Facilities pages that help families find the right location. Practice sites and game venues across Long County are detailed so parents and coaches always know where to show up.
    • Events calendar and announcement tools. Game schedules, registration deadlines, tryout dates — all organized in one place and easy to keep current as the season evolves.

    The 2025 GRPA 14U Baseball State Championship. The GRPA Class C State Tournament win for the 10U Live team. These aren’t just accomplishments for the kids involved — they’re a reflection of the quality of a recreation department that takes its programs seriously.

    FDM built a website that takes them just as seriously. From volunteer coach recruitment pages to championship celebration content, the site serves every aspect of what Long County Recreation does — and gives the community a place to see it.

    The Results

    Long County Recreation Department now has a professional digital home that matches their on-field performance. Families register easily. Coaches find what they need. And the department celebrates wins with a community that’s fully connected online.

    Champions on the field. Champions online. That’s what we built.

    Key outcomes include:

    • Online registration reducing paperwork and improving sign-up rates for youth sports programs
    • Comprehensive sport pages making every program accessible and visible to Long County families
    • Achievement showcase building community pride and celebrating championship-level performance
    • Events calendar keeping the community connected to everything happening in Long County rec


    Wayne County Clerk of Court Thin Banner

    Ready to Build Something That Lasts?

    Whether you’re starting from scratch or inheriting a site that needs a serious update, FDM brings the same long-term thinking to every client we work with.

    — we’ll show you exactly where your site stands and what to do next.

    We Don’t Just Build Websites

    We build lasting partnerships. Let’s chat today about any of your small business digital marketing needs! From Google Business Profiles to Email Marketing to Custom Websites, we are ready to work with you and tailor our services to your needs.

  • Wayne Probate Court | Vital Records. Clear Access. Zero Confusion.

    Wayne Probate Court | Vital Records. Clear Access. Zero Confusion.

    When Life’s Most Important Moments Need Clear Direction

    People don’t visit the probate court when things are easy. They come for marriage licenses before a wedding, death certificates after a loss, and guardianship filings when a family is navigating something complicated. These are the moments that matter — and the last thing anyone needs in those moments is a confusing website.

    Wayne County Probate Court understood that. When they came to FDM, they weren’t looking for a flashy redesign. They were looking for a website that could do its job quietly and well — so that every Wayne County resident who needed them could find them.

    That’s exactly what we built.

    Industry: Local Government
    Services: Website Design, Document Management, Accessibility, Hosting & Maintenance
    Partnership Length: 15 Years


    The Challenge

    A government office website has one job: help people find what they need quickly and without frustration. Forms, fees, contact information, office hours — it all needs to be immediately accessible, on every device, to residents of every age and every level of digital comfort.

    For the probate court, that means handling a wide variety of services under one roof: birth and death certificates, marriage licenses, weapons carry permits, guardianship filings, estate documents. Each service comes with its own forms, its own fees, and its own process. Getting that organized in a way that felt clear — not overwhelming — was the design challenge at the center of this build.

    Key areas of focus:

    • Making critical services like vital records, marriage licenses, and weapons carry licenses instantly findable
    • Providing downloadable forms and clear fee information to reduce unnecessary office visits
    • Creating a professional, authoritative presence that builds public trust in county government

    The Solution

    FDM designed a clean, professional government website built around a single principle: citizens should never have to work hard to find basic information. From a rotating service carousel to downloadable forms and YouTube-embedded explainer videos, every detail was built with the public in mind.

    • A rotating homepage carousel that puts every service front and center. Birth certificates, death certificates, marriage licenses, weapons carry permits, guardianships — visitors see exactly what the court does the moment they land on the page.
    • A comprehensive forms and document library. Every downloadable form, fee schedule, and definition of terms is organized and immediately accessible. No more calling the office to ask what paperwork to bring.
    • Staff and judge bios that humanize the office. Judge Hope S. Cunningham and every clerk are introduced and easily accessible with integrated phone and email contact buttons.

    Probate court work touches the most significant paperwork of a person’s life — the documents that mark beginnings, endings, and the moments in between. FDM built this website to honor that weight. Every section is organized to reduce confusion and unnecessary back-and-forth, so staff can focus on the people standing at the counter instead of answering the same phone questions over and over.

    The result is a website that serves residents before they ever walk through the door — and that continues to serve them even when the office is closed.

    The Results

    Wayne Probate Court now has a digital presence worthy of the office. Professional, well-organized, and built for the public — it delivers better service to residents while reducing the administrative burden on staff.

    For a government office, that kind of efficiency isn’t just convenient. It’s the point.

    Key outcomes include:

    • Clear, service-focused homepage reducing confusion for residents seeking vital records and licenses
    • Comprehensive downloadable forms library reducing unnecessary in-person inquiries
    • Professional, trusted online presence representing Wayne County government with dignity


    Wayne County Clerk of Court Thin Banner

    Ready to Build Something That Lasts?

    Whether you’re starting from scratch or inheriting a site that needs a serious update, FDM brings the same long-term thinking to every client we work with.

    — we’ll show you exactly where your site stands and what to do next.

    We Don’t Just Build Websites

    We build lasting partnerships. Let’s chat today about any of your small business digital marketing needs! From Google Business Profiles to Email Marketing to Custom Websites, we are ready to work with you and tailor our services to your needs.